General Data Protection Regulation GDPR


Privacy Policy and Privacy Policy


In view of the implementation of the General Data Protection Regulation (GDPR), 21Flowers Flower Shop fully implements the terms and conditions in Privacy Policy - Privacy Statement. In this context, 21Flowers Flower Shop has made improvements to safeguarding data and protecting the privacy of both legal and natural persons.


Who process personal data?


Your personal data will be processed by all employees and partners of 21Flowers Flower Shop for one or more of the following purposes: - Telephone, written or electronic communication with the sender or recipient for your service regarding your order. For all of the above cases, 21Flowers employees and their affiliates only act on behalf of 21Flowers and are specifically authorized to do so, as they are fully bound by confidentiality, on the basis of signed private contracts and obligations under the law , on the collection and processing of the above data. In order to protect the privacy of personal data you transmit through the use of this website, we maintain physical, technical and organizational safeguards. We update and test the security technology we use on an ongoing basis. We restrict access to your personal information only to staff who need to know this information to offer you privileges and services. In addition, we train our staff on the importance of confidentiality and the preservation of privacy and security of your information.



Data Conservation Time


Our florist maintains customer data for as long as it keeps a professional relationship with customers. However, in any case, it may preserve the longer term. 21Flowers Flower Store saves your personal data for a period of one week from the placement of your order and in compliance with applicable laws, all user data after the end of this deadline is automatically deleted. The florist's website stores cookies for thirty (30) calendar days.


Server hosting, file storage and management.


All data traffic between our florist web site and the browser is done using HTTPS encryption. In compliance with applicable laws, all user data and records are deleted within one week of placing your order, both from the Server and the interface of our website.



 Customer's rights in relation to the processing of his or her data.


21flowers is committed to an online store to give you the opportunity to make any purchase you want and have the flowers of your choice on the same day as you want through a safe tour in 2 ways:

• 1 - Registered users? where users have full access to their account and manage it themselves. Right of access to their account, right to rectification, right to delete stored data or the entire account.

• 2 - Visitors? where users have limited capabilities and can not delete any data.



This privacy notice is intended to provide you with information about the personal data collected by 21Flowers florist from you and the way they use them. If you have any questions, please contact us.